One owner question. Four jobs before you can answer.
An owner’s question can require a building match, a search through documents and a carefully checked reply. Strata Inbox brings those tasks into one place, so the manager’s time goes on the answer.
Our focus is correspondence, not replacing the systems firms use for levies and accounts. The product helps teams organise email, find document context and prepare drafts for human review.
Three things we won’t bend on.
The manager decides
Owner-facing replies require human approval. Managers check the building, source and draft before sending.
Show the working
A relevant document helps a manager assess a draft, but does not guarantee that its conclusion is correct. So the source sits right beside it.
Plain words
Strata is complicated enough. The product, the replies and this website are written the way you would talk to an owner at the front desk.
Product and operator
Strata Inbox is a product of Undefined Labs Pty Ltd. The examples on this page use fictional buildings and people.