Strata managers
Monday, 8:47am. 63 unread.
Somewhere in there is a leak that’s getting worse, two levy questions you answered last week, and an owner asking what the committee decided in 2023.
Strata Inbox sorts them before you open the first one. The leak is at the top, with the building, the lot and a draft reply ready for you to check.
- Which building is this?
- Suggested from the address, lot number or sender. Fix it when it's wrong.
- Where's that from?
- Each draft shows the by-law or minutes it used, so you can check it.
- Is it ready to send?
- Only when you say so. Replies to owners go out after you approve them.
Principals and firm owners
Same question. Three answers.
You can’t read every email your firm sends. You can decide how it answers. Write the guidance once, and every draft starts from it. Your managers still check and approve each reply.
Assistants and support teams
Covering for Sarah. Fourteen new buildings.
An owner at The Grove asks whether the roof levy is still being paid off. You’ve never heard of The Grove.
Open the building and its history is there: what each meeting decided, and who has been writing in. Every entry links back to the minutes, so you can check before you reply.
Owners, tenants and committees
Nothing new to learn.
Owners keep emailing the address they always have, and the reply comes from their manager in the same conversation. No portal, no app, no new password.
Committees can ask about a past decision and get an answer that points to the minutes it came from. For emergencies, keep using your firm’s usual process.
Before you switch it on
Confirm mailbox compatibility, document readiness and staff access before rollout. Strata Inbox works alongside your accounting system rather than replacing it. The examples on this page use fictional buildings, people and firms.