About this summary

Strata Inbox is a product of Undefined Labs Pty Ltd. This is a plain-language prelaunch summary. The privacy policy is still under review.

Provider details, retention and deletion terms, and the contact process for privacy requests are still under review. Confirm these before connecting production data.

Website and product information

When your firm uses Strata Inbox we handle the emails in the mailboxes you connect, the building and contact lists you upload, the documents you add, and the names and work email addresses of the people on your team.

When demo requests are enabled, we use the details you submit to arrange a demonstration. The website uses Cloudflare for hosting and traffic measurement. The exact technical data collected and its retention are being reviewed. Avoid including owner correspondence or other sensitive records in a demo request.

What we do with it

The product uses firm information to sort email, prepare replies for human review, build building timelines and answer questions about records. Website enquiries are used to respond to demo requests.

Firm-specific drafting guidance is distinct from training AI models. Provider data-use terms and information handling for service operation, security and support are being reviewed.

Who else handles it

Microsoft provides sign-in and mailbox access. Cloudflare provides website hosting and traffic measurement. Product hosting and AI services also process information. Their identities, processing locations and applicable terms are being verified.

This summary does not promise Australian-only processing or zero provider retention. Confirm provider terms, storage, logs, backups and deletion scope before connecting a production mailbox.

Your choices

Disconnecting a mailbox is different from deleting stored information. Deletion scope and retention periods, including for backups and provider logs, are pending review.

Owners and tenants can contact their strata manager about records held by that firm. A verified operator contact for access, correction and privacy complaints is still to be published.